VERIFIED
Two manuals, two faults
| Refrigerator | F5 means | Manual says |
|---|---|---|
| 36 inch REF36FDFZXNT | The ice maker is failing to release ice | No steps listed |
| 24 inch bottom-mount (three manuals) | Freezer evaporator sensor; two of them word it “defrosting sensor” | Unit still cools; call a service engineer |
The ice release case
“Failing to release ice” describes the ice maker not letting go of a batch of ice. That is the symptom the manual attaches to the code, which is unusual because most codes in these tables name a part and F5 here names an action. The manual does not say whether the cause is a sensor, a motor or something frozen in place, so avoid chipping at the ice maker. Press any button to silence the chime and have it looked at.
The evaporator sensor case
On the 24 inch models, F5 sits in the same fault list as 2E and the other sensor codes. The freezer evaporator is the coil that chills the freezer, and the sensor monitors it for the defrost function. If the code appears, the display alerts you and the freezer still runs.
Next step in both cases
There is no reset published. Book a service visit and mention which appliance width you have.
Information that speeds up the visit
Tell the office the refrigerator width, because it decides which meaning of F5 applies. If it is the 36 inch model, say whether ice is stuck in the maker or the bin is simply empty. If it is the 24 inch model, mention whether the freezer is holding its temperature.
Neighbors of F5
- F6: ice maker initialization failure
- E5: the freezer frost sensor on the 36 inch models
- 2E: freezer fan on the 24 inch models
San Francisco refrigerator service for F5
Call (415) 692-0756 and have the nameplate model number ready.
Model compatibility: Bertazzoni reuses codes across series and model years, so F5 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
