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The first brew after a move
You unpack the kitchen, plug in the coffee machine, press the button, and E35 appears. The code is model-dependent, so the page cannot assign it a cause. A move, though, is a classic reason for odd behavior on the first start: the machine has been shaken, tilted and perhaps left in a cold truck.
E35 may or may not be connected to the move, so the sequence of what you did before the first start is worth keeping straight.
What transport does
Water left in the tank or lines may have sloshed into places it does not normally reach. A tilted machine can let liquid settle near electronics or in the wrong chamber. Beans shift and pack in the hopper. Removable parts can lose their seat. A tank that is not fully seated can look like a fault. Cold from a truck bed or garage can also leave condensation inside once the machine warms up.
Give it time
Let the machine stand upright at room temperature for at least a few hours, longer if it was cold. Use that time to empty the tank, the tray and the container, and to check every removable part is dry and in place. Plugging in right away, while condensation is still present, is the thing to avoid.
Moving checklist
- Empty the water tank and the drip tray before any move
- Carry the machine upright, never on its side
- Remove beans from the hopper
- Pack removable parts separately
First-start steps
- Fill the tank with fresh water and seat it flat.
- Refit the tray and container fully.
- Plug into a wall outlet and let the startup rinse finish.
- Make a single cup of coffee and watch the display.
A new home, a new outlet
Older Bay Area buildings sometimes have outlets with weak grounding or loose contacts. If the code appears only in the new place and never in the old, mention the outlet and the building type.
What a technician examines
Condensation or liquid inside the case, shifted connectors, bean-path and water-path parts. The model number tells which sensors matter. A machine that works after drying and rest points to condensation, while one that still shows E35 points toward a part.
A note on packing materials
If the machine traveled in its original box, check that no foam block, strap or tape remains in the tank bay or around the spout. Small leftovers are easy to miss and can keep a part from seating.
When to book
If E35 remains after the machine has dried, rested and been set up properly, it needs an inspection. Our visit starts with diagnosis, ends with a written estimate, and nothing gets replaced until you approve it.
Frequently asked questions
Condensation or displaced water can sit inside a cold machine. Letting it warm and dry first avoids stressing the electronics.
Not necessarily. Often parts are only unseated, but a code that stays after setup needs checking.
Empty it, carry it upright and pack parts separately.
Yes, with the date, and mention any rough handling or cold storage.
Model compatibility: Bertazzoni reuses codes across series and model years, so E35 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
